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Frequently Asked Questions

and Troubleshooting

iPhone English Audio Project 

1. Trouble with the Appen Mobile Recorder App

Most issues are resolved by:

- Connecting to a good Wi-Fi signal

- Allowing the app to continue uploading in the background until you reach the confirmation screen.

2. If your app seems "buggy" or keeps shutting down...

As with other problems you may have had with other apps, the following solutions sometimes work:

 

- Shut app down and restart

- Shut off phone and restart

- Re-install app

- Ensure your phone has the latest software install 

 

If none of the above are working for you, please contact us at projects@supersightmedia.com and let us know you've reviewed the FAQ page but still need assistance.  

Thanks!

- SuperSight Media Staff

San Diego, CA 
 

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Copyright 2021, SuperSight Media, Inc.