Frequently Asked Questions

and Troubleshooting

iPhone English Audio Project 

1. Trouble with the Appen Mobile Recorder App

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Most issues are resolved by:

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- Connecting to a good Wi-Fi signal

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- Allowing the app to continue uploading in the background until you reach the confirmation screen.

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2. If your app seems "buggy" or keeps shutting down...

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As with other problems you may have had with other apps, the following solutions sometimes work:

- Shut app down and restart

- Shut off phone and restart

- Re-install app

- Ensure your phone has the latest software install 

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If none of the above are working for you, please contact us at and let us know you've reviewed the FAQ page but still need assistance.  

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Thanks!

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- SuperSight Media Staff

San Diego, CA 
 

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Copyright 2021, SuperSight Media, Inc.